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Front Desk Agent
$26k-34k (estimate)
Part Time | Full Time | Accommodations Just Posted
Save

Candlewood Suites is Hiring a Front Desk Agent Near Slidell, LA

Job Overview:

We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will provide exceptional customer service to ensure a positive experience during their stay. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Opera experience is a plus. Don't worry, we will train the right candidate!

Responsibilities:

- Greet guests and provide them with a warm welcome

- Check-in and check-out guests efficiently and accurately

- Answer phone calls and respond to guest inquiries

- Provide information about hotel amenities, services, and local attractions

- Handle guest complaints or concerns in a timely and professional manner

- Maintain guest records and update reservation system

- Assist with night audit duties as needed

- Ensure the lobby area is clean and presentable at all times

Qualifications:

- Previous experience in a customer service role, preferably in a hotel or resort setting

- Excellent communication skills, both verbal and written

- Strong organizational skills with the ability to multitask

- Proficient in using phone systems and computer software

- Bilingual skills are a plus

- Knowledge of hospitality management principles is desirable

Benefits:

- Competitive pay based on experience

- Opportunities for career advancement within the company

- Employee discounts on hotel accommodations and services

If you are a friendly, outgoing individual with a passion for providing exceptional customer service, we would love to hear from you. Apply today to join our team as a Front Desk Agent!

Job Types: Full-time, Part-time

Pay: $11.00 - $12.00 per hour

Expected hours: 20 – 40 per week

Benefits:

  • Employee discount
  • Flexible schedule
  • Referral program

Schedule:

  • 8 hour shift
  • Day shift
  • Evenings as needed
  • Evening shift
  • Holidays
  • Monday to Friday
  • Morning shift
  • Nights as needed
  • Night shift
  • Overnight shift
  • Rotating weekends
  • Weekends as needed

Work setting:

  • In-person

Experience:

  • Hotel experience: 1 year (Preferred)

Ability to Commute:

  • Slidell, LA (Required)

Ability to Relocate:

  • Slidell, LA: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Part Time | Full Time

INDUSTRY

Accommodations

SALARY

$26k-34k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

09/12/2024

WEBSITE

candlewoodsuitescotulla.com

HEADQUARTERS

COTULLA, TX

SIZE

<25

FOUNDED

2015

REVENUE

<$5M

INDUSTRY

Accommodations

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The job skills required for Front Desk Agent include Customer Service, Communication Skills, Attention to Detail, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.

If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

12/11/2021: Atlanta, GA

A Front Desk Agent ensures customers receive the best service possible from the property.

02/10/2022: Fayetteville, AR

Some front desk agents served a hotel associate apprenticeship.

01/05/2022: Albany, GA

The front desk agent can check different guest queries, they can check different problems and various complaints.

12/01/2021: Richmond, VA

The front desk agent can also post charges towards a guest account.

01/11/2022: Cleveland, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

11/30/2021: Saint Paul, MN

Seek Out Hospitality Skills Training Opportunities.

01/27/2022: Pensacola, FL

Finally, Add A Summary Or Objective Statement.

01/17/2022: Fort Worth, TX

Step 3: View the best colleges and universities for Front Desk Agent.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College